Installation and Maintenance
REQUIREMENTS
- Free space of 50 x 40 x 50 cm (D x W x H)
- 230V power supply
- Cold mains water supply
- Ventilation cut-out in bottom of cabinet (template included)
DO YOU NEED HELP WITH THE INSTALLATION?
We can organise an approved expert to come and install your GROHE Red or Blue Filter Tap in your home or business. It is highly recommended that these products are installed by a professional because of the combination of water and electrical supply.
Explore InstallationEASY TO MAINTAIN
Change the filter
When the time comes to replace the filter, the display on the tap will alert you with an orange, blinking light.
Watch the video for the simple guide.
Change the CO2 bottle
A white, blinking light alerts you when it’s time to replace the CO2 bottle.
Watch the video to see just how simple it is.
CLEANING OF THE COOLER
The GROHE Blue Professional System must be cleaned twice a year with GROHE Blue Xtra-Clean according to DIN EN 6650 standards.
Watch the video to see how the cleaning is done.
ORDER NEW FILTERS
1:1 REPLACEMENET
Step 1
The first time you buy a CO2 Bottle you need the Starterset 2Kg CO2 (or 425 gr) Bottle Up to 350L Sparkling Water
Step 2
For every further refill you need the Refillset 2Kg CO2 (or 425 gr) Bottle Up to 350L Sparkling Water
frequently asked questions
Installation
What do I need to consider when installing Grohe Blue?
The cooler requires sufficient air ventilation and required a warm air exhaust outlet to the bottom of the cabinet. A gauge for the cut-out is included in every product set.
Where do I get the water hardness from?
The carbonate hardness (relevant for the GROHE Blue S-, M- and L-size filter) can be measured with the included test stripe while the total water hardness (relevant for the GROHE Blue Mg+ filter) can easily be requested at your local water supplier
Maintenance
When do I need to change the Filter?
The filter must be changed after 12 months or when capacity is exhausted. The LED in the fitting’s left handle indicates the filter capacity: Flashing blue/tourquoise/green light - less than 20l filter capacity -> order a filter cartridge. Rapidly flashing orange light -> filter cartridge must be changed.
How do I change the filter?
The filter can be easily screwed in and out. The water supply does not need to be turned off.
How can I dispose the filter?
The filter can be disposed of as normal plastics.
When do I need to change the CO2 Bottle?
When the CO2 bottle is empty the Ondus app will inform you with a push notification and the affected system will be ranked ahead of all others in your control desk. Moreover the LED LED in the fitting’s left handle will start to flash in white.
How do I change the CO2 bottle?
For the 425 gr bottle, release the pressure valve including adapter from the bottle and connect new bottle. For the 2kg bottle, close the bottle, release the pressure valve including adapter from the bottle and connect new bottle and then open it.
What are the capacities of the GROHE CO2 bottles?
- 425g bottle = 55 Liters of full sparkling water
- 2kg bottle = 350 liters of full sparkling water
What happens if I do not use Grohe Blue for an extended period of time?
GROHE recommends not leaving the filter system out of service for extended periods of time. If the GROHE Blue filter system is not used for a few days, the filter system must be rinsed with at least four liters of water. If you leave the system unused for more than four weeks then the system has to be cleaned with the GROHE Blue® Bio-Clean cleaning liquid 40 434 001 and the filter must be replaced.
Alternatively you can activate the auto-flush function via the Ondus app to have the system flushed automatically once a week.
How do I clean/desinfect the system?
Disconnect the filter and CO2 bottle from the system. Disinfect your hands and the cleaning adapter by using the sprayhead of the cleaning cartridge. Then attach the cleaning adapter to the filter holder, screw the cleaning cartridge into the preassambled adapter and activate the automatic cleaning mode via the Ondus app or cooler display.
?The cleaning will take 20 minutes and in the process the LED in the faucet's left handle will light up purple. Once the cleaning is finished the purple light will dissapear. The cleaning catridge and adapter can be removed and the CO2 bottle and a new filter can be connected again.
Stock management
Where can I buy filter and CO2 bottles?
Visit our online GROHE Blue shop for all replacement?filters, CO2 bottles and accessories or use the order feature of the Ondus app.
How can I update my storage?
Products ordered via the Ondus app will automatically be added to your storage. The quantity can also be edited manually.
Control desk
How can I add systems to my control desk?
Systems can be added by integrating a new system to your Ondus app. Afterwards the system will also appear in your control desk.
How do I create different locations?
Locations can be created in the Ondus app. All created locations will also appear in your control desk.
Product issues
Why is water not flowing?
Filter might be not installed correctly, the hoses might be kinked or the water supply is interrupted.
Please
- Insert filter straight (1 1/2 - 2 turns).
- Check hoses for kinks.
- Open shut-off valves fully.
Why do I have E1 in the display, no filtered water, LED flashing red?
Safety shut-off of pump.
Please
- Disconnect the power supply, wait 30 seconds and re-connect.
- Insert filter straight (1 1/2 - 2 turns).
- Check hoses for kinks.
- Open shut-off valves fully.
Why do I have E3 in the display, no filtered water?
No connection between fitting and cooler/carbonator or cable or connector is faulty.
- Connect plug-in connector.
- Contact Grohe Service.
Why do I have E5 in the display, no filtered water, LED flashing red?
Fault function of cooler/carbonator. Disconnect the power supply, wait 30 seconds and reconnect.
Why do I have E7 in the display, no filtered water, LED flashing red?
Sensor detected humiditiy inside the cooler. Disconnect voltage supply, wait 15 minutes and re-connect.
- If condensation, the cooler is ready for operation after that.
- If leakage occurs, the error message occurs again and the GROHE Service must be contacted.
Why do I have E8 in the display, Blue handle flashing orange?
Filter capacity is exceeded. Change filter cartridge and reset capacity counter via Ondus app or display
Why do I have E9 flashing alternately with HI in the display?
Cooler/carbonator is overheated. Ensure ventilation and reduce ambient temperature to max. 32 °C.
- Let cool down the cooler for least 10 -15 min.
- Reset error message E9, see manual
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